A mother whose child returned from an Air Canada flight with someone else’s passport instead of their own says the airline has tracked down the missing travel document.

A mother in Ottawa says her child arrived from an Air Canada trip as an unaccompanied minor this month with someone else’s passport.

A Loblaw-owned store has outranked major retail and grocery companies like Costco and Dollarama when it comes to reputation, according to a new report.

One Canadian rated everything he ate on a 12-hour Air Canada flight from Vancouver to Shanghai, and the options looked pretty good.

Canada’s top court is hearing a case about an oh-so-common travel nightmare: flight cancellations. What happened: Members of the airline industry are appealing Canada’s air passenger protection rules in the Supreme Court, arguing that the feds don’t have the right to impose rules on foreign carriers and that compensation amounts go beyond passengers’ losses.

An Air Canada flight bound for Toronto had to be diverted last week after a passenger gave birth onboard. According to flight information on FlightAware, on Wednesday, March 6, flight AC Rouge 1879 took off from Hewanorra International Airport in Vieux Fort, Saint Lucia, at 4:28 pm local time and was headed to Toronto Pearson International.

The country’s largest carrier, Air Canada, has revised its checked baggage policy, increasing fees for Economy Basic and Standard flyers.

A student from Vancouver caught an electrifying video of a lightning strike hitting an airplane in Canadian airspace, and it has everyone talking.

Air Canada has announced that it’s offering capped fares to passengers affected by the Lynx Air shutdown. On Thursday, February 22, Lynx Air announced it would be winding down operations by Monday, February 26, at 12:01 am MT. The airline has filed for creditor protection, attributing its sudden shutdown to “financial pressures,” leaving passengers in limbo.

As the busy summer travel season approaches, you may be worried about more flight delays or lost luggage. Thankfully, there’s a new tool that will help passengers navigate their way to compensation.

US authorities are investigating an incident that occurred on an Air Canada flight from Halifax to Newark, New Jersey, on Monday.

Air Canada released Q4 and FY2023 financial results on Friday, showing a record full-year operational revenues of $21.8 billion. But the union representing the carrier’s pilots says it isn’t compensating pilots as well as it should, leading to hundreds wanting to leave.

Air Canada will compensate a customer from BC over bereavement fares after the Civil Resolution Tribunal ruled in his favour.