Policies & Guidelines

The following are the Privacy, Comment, and Contest/Giveaway, policies and guidelines set by Daily Hive.

Privacy Policy
1. Introduction and General Terms
Buzz Connected Media Inc. dba. Daily Hive (“DH”) is committed to protecting your and your family’s personal information when you are using DH services. We want our services to be safe and enjoyable environments for our audience. This Privacy and Cookies Policy relates to our use of any personal information we collect from you via the following online services:
any DH website that links to this Privacy and Cookies Policy;
social media or official DH content on other websites;
mobile device and Applications (“Apps”);
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.

In order to provide you with the full range of DH services, we sometimes need to collect information about you.

This Privacy and Cookies Policy explains the following:
what information DH may collect about you;
how DH will use information we collect about you;
when DH may use your details to contact you;
whether DH will disclose your details to anyone else;
your choices regarding the personal information you provide to us;
the use of cookies on the DH website and how you can reject cookies.
DH is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the Personal Information Protection Act 2003 (these laws are referred to collectively in this Privacy and Cookies Policy as the “data protection laws”). No website can be completely secure; if you have any concerns that your DH account could have been compromised e.g. someone could have discovered your password, please get in touch straight away.
the DH website contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. Who are we?
Buzz Connected Media Inc. dba. Daily Hive (“DH”) is one of the largest online media publications in Canada. We are a privately held company.

Our online services
The website, dailyhive.com, is run by DH. Pages of the DH website are also made available to users outside Canada.

3. What information will DH collect about me?
When you participate in, access or sign up to any of DH’s services, activities or online content, such as newsletters, polls, live chats, comments, web and mobile notifications, telephone or text DH we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, gender or date of birth, as well as information collected about your use of DH services (such as what you read or watch).

DH collects information about how you use the DH website or other DH content online, and the device(s) you use to access the services. This includes collecting unique online identifiers such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the internet. For more information, please see section 15 of this policy, on DH’s use of cookies and similar technologies, and section 17, on information collected by DH.

4. How will DH use the information it collects about me?
DH will use your personal information for a number of purposes including the following:
to provide our services, activities or online content, to provide you with information about them and to deal with your requests and inquiries;
to provide you with the most user-friendly online navigation experience;
for “service administration purposes”, which means that DH may contact you for reasons related to the service, activity or online content you have signed up for, as set out in section 5 below (e.g. to provide you with password reminders, to notify you that a particular service, activity or online content has been suspended for maintenance, to notify you of updates to our Privacy and Cookies Policy or Terms of Use, to let you know if your DH account has become dormant and to ask if you would like to use it again before we close it);
we may also show you relevant advertising on third party sites, as set out in section 7;
to contact you about a submission you have made, including any content you provide. For additional information, please see the Terms of Use;
to use IP addresses and device identifiers to identify the location of users, to block disruptive use, to establish the number of visits from different cities, provinces, and countries;
for analysis and research purposes so that we may improve the services offered by DH. This can include using geo-demographic information from external sources, where this helps us ensure we are making something for everyone;
we may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes; and
when you access the DH website, a certain amount of this advertising is tailored to the individual, a common practice known as online programmatic advertising. Find out more in the What is Online Programmatic Advertising? section of Using DH.
Where DH proposes using your personal information for any other uses we will ensure that we notify you first. Please see section 18 below for details.

5. Your DH Account
There is an option to create a DH account which will allow you to login to personalize your experience by providing the delivery of targeted content. It requires you to provide your first name, last name, email address, and creation of a password.

6. When will DH contact me?
DH may contact you:
in relation to any correspondence we receive from you or any comment or complaint you make about DH products or services;
in relation to any personalized services you are using;
in relation to any contribution you have submitted to DH, e.g. on DH comments or via text or voicemail message;
to invite you to participate in surveys about DH services (participation is always voluntary);
to update you on any material changes to DH’s policies and practices; and
for marketing purposes, as set out in section 7.
Local pages will give you detailed information about how DH will contact you in relation to specific services, activities or online content.

7. Will I be contacted for marketing purposes?
DH will only send you marketing emails or contact you on DH platforms where you have agreed to this.

We may personalize the message content based upon any information you have provided to us and your use of DH platforms.

We may use information which we hold about you to show you relevant advertising on third party sites (e.g. Facebook, Google, Instagram, Snapchat and Twitter). This could involve showing you an advertising message where we know you have a DH account and have used DH products and services. If you don’t want to be shown targeted advertising messages from DH, some third party sites allow you to request not to see messages from specific advertisers on that site in future. If you want to stop all personalized services from DH, including targeted advertising messages on third party sites you can visit DH Cookies Policy.

8. Will DH share my personal information with anyone else?
We will keep your information within DH except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons) or as described in this section and section 9.
Generally, we will use your information within DH and will only share it outside DH where you have requested it or given your consent. However, we may share with third party sites (e.g. Facebook, Google, Instagram, Snapchat and Twitter) some data, with appropriate security measures, to show you relevant advertising on third party sites, as set out in section 7. Sometimes DH uses third parties to process your information on our behalf, for example to provide services or analysis. DH requires these third parties to comply strictly with its instructions and DH requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.

9. Offensive or inappropriate content on the DH website
If you post or send content which may reasonably be deemed to be offensive, inappropriate or objectionable anywhere on or to the DH website or otherwise engage in any disruptive behaviour on any DH service, DH may remove such content.

Where DH reasonably believes that you are or may be in breach of any applicable laws, for example on hate speech, DH may disclose your personal information to relevant third parties, including to law enforcement agencies or your internet provider. DH would only do so in circumstances where such disclosure is permitted under applicable laws, including Personal Information Protection Act 2003.

10. What if I am a user aged under 18?
If you are aged 18 or under, please get your parent/guardian’s permission before you provide any personal information to DH.

11. How long will DH keep my information?
We will hold your personal information on our systems indefinitely unless requested to opt out.

Where you contribute content together with your personal information (User Generated Content or UGC) please refer to our Terms of Use for further information about how long we may store such material.

12. Can I delete my data?
You can always remove yourself from an email newsletter by hitting the unsubscribe link within the email. For deletion of other data, you may contact [email protected].

13. Can I find out what personal information DH holds about me?
You have the right to request a copy of the personal information DH holds about you and to have any inaccuracies corrected. (We charge $10 for information requests and require you to prove your identity with 2 pieces of approved identification). We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files. If you are within the UK, please address requests and questions about this or any other question about this Privacy and Cookies Policy to the Data Protection Officer, #400 – 1008 Homer Street, Vancouver, B.C., V6B 2X1 (Email: [email protected]).

We will need two copies of forms of identification, which can be:
Driving licence
Birth certificate
Utility bill (from last 3 months)
Current vehicle registration document
Bank statement (from last 3 months)
Rent book (from last 3 months).

14. What if I am accessing the DH website outside Canada?
DH website is accessible worldwide. All personal information submitted by users will be processed in accordance with this Privacy and Cookies Policy (and any local terms that apply to certain areas of the site). Where there is a conflict, the local terms will apply.

15. Web browser cookies
a) What is a Cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on DH website. However, you can change your cookie settings at any time.

On the DH website, cookies record information about your online preferences and allow us to tailor our websites to your interests.

During the course of any visit to a DH website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b) How does DH use cookies?
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. For example, if on a previous visit you went to our DH Vancouver page, we might find this out from your cookie and direct you to dailyhive.com/vancouver on your second and subsequent direct visits to dailyhive.com. DH uses this type of information to help improve the services it provides to its users.

Additionally, DH uses cookies to serve some targeted advertising. Further information, including how to opt-out of receiving these cookies, can be found in the “How does DH use cookies for advertising” section of Using DH.

c) Third party cookies in embedded content on DH pages
Please note that during your visits to the DH website you may notice some cookies that are not related to DH or DH’s contractors.

To support our journalism, we sometimes embed content from social media and other third party websites. These may include YouTube, Twitter, Facebook, SoundCloud, Vine, Instagram, Pinterest and Flickr. As a result, when you visit a page containing such content, you may be presented with cookies from these websites and these third party cookies may track your use of DH website. DH does not control the dissemination of these cookies and you should check the relevant third party’s website for more information. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on DH website. However, you can find out about changing your cookie settings here.

Where DH embeds content from social media and other third party websites, some websites may use Google Analytics to collect data about user behaviour for their own purposes. DH does not control this. For more information, see the Google webpage “How Google uses data when you use our partners’ sites or apps”.

d) DH cookies and how to reject cookies
Full information about how DH uses cookies, and how to control what cookies are set on your device through DH website, can be found on Using DH.

It is important to note that if you change your settings and block certain cookies, you will not be able to take full advantage of some features of DH services, and we might not be able to provide some features you have previously chosen to receive.

e) Other information collected from web browsers
Your web browser may also provide DH with information about your device, such as an IP address and details about the browser that you are using. Where requesting local news or weather, it may be possible for you to choose to provide DH with access to your device’s location through the web browser. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to DH and this may be captured by performance cookies.

If you have any concerns about the way that we use cookies or respect your settings, then please contact us at [email protected].

16. Do Not Track (DNT) browser setting
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. This website does not currently respond to DNT requests.

17. Apps and Devices
When you download or use DH apps on your mobile device, information may be accessed from or stored to your device. Most often this is used in a similar way to a web browser cookie, such as by enabling the app to ‘remember’ you or provide you with the content you have requested.

Your web browser or device may also provide DH with information about your device, such as a device identifier or IP address. Device identifiers may be collected automatically, such as the device ID, IP address, MAC address, IMEI number and app ID (a unique identifier relating to the particular copy of the app you are running).
When you sign in to a DH app, your sign-in details may be stored securely on the device you are using, so you can access other DH apps on the same device without needing to enter your sign-in details again.

If you have any concerns about the information which might be accessed from or stored on your device by DH, you may wish to only access DH content through a web browser and review your web browser settings. Visit Using DH (“How can I stop my internet browser tracking my info?”) for more information.

18. Changes to DH’s Privacy and Cookies Policy
This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to DH. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the DH website to submit personal information to DH. If material changes are made to the Privacy and Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

19. Other DH Operations
There are no other DH Operations currently collecting data.

20. Contacting DH about this Privacy and Cookies Policy
If you any questions or comments about this Privacy and Cookies Policy please contact:

The Data Protection Officer
#400 – 1008 Homer Street
Vancouver, B.C. V6B 2X1
Email: [email protected]

Comment Policy
How do I comment on Buzz Connected Media Inc. and its subsidiaries (i.e. DailyHive.com)?
To place a comment on the site all you need to do is fill in the comment form beneath the specific post to which you’d like to join the discussion. You don’t need to register or login but we ask that you include basic information like a username and email address. Including a link to your web site is optional.

Do I need to include my real name?
No, you can comment anonymously if you like. We don’t verify whether you enter valid details in the comment form. However, if there are any concerns or complaints about your comment we may be forced to remove it if we’re not able to contact you seeking clarification.

Can I use different names each time I comment?
Technically, yes. But we encourage you to always use the same name. We can monitor IP addresses and if we see a number of comments (particularly on the same post) coming from the same IP address but from different names this may be ground for removal if we determine a commenter is “pretending” to be a number of different people.

What can I do if I object to a comment on the site?
Since we don’t moderate comments, we encourage anyone to contact us if they have an issue with a comment.

Isn’t that censorship?
No. We have an open comment system because we aim to provide and promote an open channel for dialogue among readers of the site. Our intention is never to censor opinions. Commentary expressed in a civil manner will not be removed from the site.

Who can I contact if I have any questions, complaints or suspect comment abuse?
Please contact the editorial team at [email protected].

Community guidelines
Daily Hive welcomes and encourages respectful discussion. Personal attacks, racism, misogyny, homophobia, and other forms of discrimination and harassment will be deleted without warning on all DH online platforms.  We disavow, repudiate, and do not endorse these comments. With an average 14 million page views per month and dozens of linked public platforms, we work diligently to remove as many comments as possible that violate these guidelines as soon as they appear. We encourage users to report any abusive or discriminatory comments we may have missed or haven’t yet reviewed. It is up to all of us to do our part to promote respectful debate. Users who violate these guidelines will be banned without warning.

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