Lululemon stores reopen across Metro Vancouver

May 29 2020, 12:02 pm

Another major retailer in Metro Vancouver has reopened to the public.

After closing the majority of stores outside of Greater China in mid-March, Lululemon has implemented a phased reopening.

The company says that since last week, nearly 150 stores across North America, Europe, Asian, New Zealand, and Australia have reopened, with 200 more set to open by early June.

In Metro Vancouver, the following locations have reopened with modified hours:

  • Coquitlam Centre
  • Guildford Town Centre
  • Metrotown
  • Morgan Crossing Seasonal
  • Pacific Centre
  • Park Royal
  • Richmond Centre
  • Robson Street
  • Tsawwassen Mills Outlet

Similar to many other retailers, a number of added health and safety measures are also being used.

“As we begin to reopen Lululemon stores around the world, we are taking a balanced and thoughtful approach to ensure all necessary precautions are in place, and to prioritize the safety and wellbeing of our people, guests, and communities,” said Calvin McDonald, the company’s CEO, in a written statement.

Employees will be required to wear face coverings and state a health declaration prior to every shift. Stores will also be using enhanced sanitization practices and are encouraging shoppers to use tap payments whenever possible.

Customers can expect reduced in-store capacities, as well as adjusted store layouts to promote physical distancing. Fitting rooms will remain open, although every second one will be closed.

Returns will also be permitted in-store and Lululemon’s return policy has been extended to 30 days after each store reopens. Any returns made will be held for 24 hours before being returned to the floor.

Store-based events and gatherings are also on pause for the foreseeable future.

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