Praising Metro Vancouver's TransLink operators earns them extra pay

May 7 2024, 5:48 pm

Are you the type of person who always says “thank you” as you exit the bus?

Well, turns out you can give any TransLink operator a bigger thanks than just a couple of words.

TransLink offers an extra hour of pay to operators who receive commendations from passengers — as long as those commendations are confirmed to be true.

Riders can provide positive feedback for an operator via TransLink’s customer feedback webpage, or by phoning 604-953-3333.

“This is to help reward operators for going above and beyond to provide outstanding customer experiences,” TransLink spokesperson Dan Mountain told Daily Hive.

So, next time a driver or operator makes your day, there’s a way you can make their day in return.

Has a TransLink operator ever done something special that brightened your commute? Let us know in the comments.

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