Canada's Wonderland's booking system plagued by long lines, technical difficulties
Even Ontario’s virtual lines are long.
Canada’s Wonderland opened its new online reservation system on Thursday morning, through which all visits for the 2021 season must be booked.
With the park having been closed since 2019, there proved to be quite a few people hoping to ride a rollercoaster this summer.
From long virtual queues to technical difficulties, would-be thrill-seekers lamented the booking process on social media.
I have to say, queueing up for reservations at @WonderlandNews and being told I have 12,000 people ahead of me in line really gives you the full real Wonderland experience!
— Mr. Dubi and Dr. Kan (@dubikan) June 17, 2021
thinking about the fact that this morning there were 26.5k people ( only seasons pass holders ) in front of me trying to reserve time at canadas wonderland 😛
— ainsley🏳️🌈 (@BOOMERbeloved) June 17, 2021
i just wanna go to canadas wonderland once please pic.twitter.com/Mf1Hx29PaY
— cheska | cpt hell arc (@checkerrrs) June 17, 2021
Waiting in line for Canada’s Wonderland ticket reservation. My lord. It’s been an hour.
— Cαѕѕαndrα. (@CassandraRock17) June 17, 2021
omg the canada’s wonderland reservation queue is so long i’m going to cry
— an ◡̈ (@neverkyu) June 17, 2021
What it’s like to go to #CanadasWonderland and I can’t get my nails done but at least Joseph is tickled pink! pic.twitter.com/7wHi90gVQo
— Just call me J (@JC4vr) June 17, 2021
Ontario’s reopening plan is so whack that in 2 weeks we’ll be able to go to Canada’s Wonderland but won’t be able to go to the gym. Make it make sense. #Ontario
— kt (@ktjamie) June 17, 2021
I just spend over an hour on the line with tech support for them to tell me they can’t do anything and to call the park directly, spent another hr trying to contact anyone @ the park and still NOTHING
— ✨ I ♥ kush ✨ (@CkufAEvigTnodI) June 17, 2021
Trying to book a second date as a season pass holder, getting nothing but problems. It either doesn’t recognize my number, or says I’ve reached the maximum number of reservations, I only have one
— Dylan Chenier (@DylanC98) June 17, 2021
Why was this harder than getting a vaccine appointment 🤔
— gailee (@gaileelee) June 17, 2021
Canada’s Wonderland revealed the new booking system on Monday as part of its reopening plans for the summer.
The amusement park aims to open on July 5 for those who hold season passes, and on July 7 for the general public. Splash Works will reopen on July 12.
To accommodate COVID-19 capacity restrictions, all guests are required to reserve their visit through the online system in advance.
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Canada’s Wonderland’s eventual reopen is tied to Ontario moving into Step 2 of its own COVID-19 reopening plan.
The province entered Step 1 on June 11 and will need to wait at least 21 days before a potential move can be made.
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