Hydro-Québec warns customers about scammers using the company's name

Hydro-Québec is warning its clients to beware of new scams that are circulating around the province, using the utility company’s name.

According to Hydro-Québec, scammers are trying to take advantage of the pandemic by sending out fake emails and text messages offering refunds.

The fraudsters are asking clients for credit card and interact information, contacting people pretending to be Hydro-Québec employees.

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“If asked for your credit card number or other confidential information, do not supply any information,” said a company’s news release. “Hydro-Québec never communicates with its customers through text messages.”

The company supplied an example of what the fraud message looks like:

Hydro Québec

If you clicked on a hyperlink and provided confidential information, Hydro-Québec urges clients to contact your financial institution to close your account and report the fraud to the police.

To find out how to recognize a fraudulent email or text, visit the Hydro-Québec fraud prevention website.