These are the best airlines in the world for 2020: report

Nov 26 2019, 9:14 pm

Take notes because the world’s best airlines for 2020 have been announced by

Drum roll please, the winner is, Air New Zealand!

The kiwi airline managed to just slip by last year’s winner, Singapore Airlines, as well as ANA, Qantas, and Cathay Pacific.

Air New Zealand is being rewarded for the sixth time for its record-breaking performance, operational safety, environmental leadership, multi-award-winning in-flight innovations, and motivation of its staff.

According to AirlineRatings, “These factors have stamped the airline as a clear industry leader.”

The Airline Excellence Awards, judged by seven editors with more than 200 years’ industry experience, combines significant government and safety audits, with 12 specified criteria that include passenger reviews, investment rating, fleet age, profitability, staff relations, and product offerings.

“In our analysis, Air New Zealand came out number one in most of our audit criteria, which is an outstanding performance when it’s up against carriers with more resources and scale on this same list of best airlines for 2020,” said Geoffrey Thomas, Airline Ratings’ editor-in-chief, in a statement.


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Air New Zealand’s acting Chief Executive Officer, Jeff McDowall, attested winning the award for the sixth time to the efforts of the airline’s 12,500 staff who were dedicated and committed to delivering a “world-class uniquely Kiwi experience” to its customers.

Air New Zealand also won for Best Premium Economy.

Singapore Airlines received the prestigious First Class award for its illustrious Suites product, which was designed to equate to small hotel rooms.


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Qatar Airways picked up Best Business Class and Best Catering.

For more financially-fiscal travellers, it may be useful knowledge that Virgin Australia won Best Economy for an exceptionally spacious cabin that makes it different than any other airline.

“It offers passengers the most spacious 777 cabins and across its fleet — both international and domestic it has its Space X product,” wrote.

Additionally, Virgin Australia was voted Best Cabin Crew and was also named in the Top Ten rankings.


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Geoffrey Thomas said this about the Aussie airline:

“Virgin Australia has redefined the travel experience with its Economy X, Premium Economy, and standout Business Class. Add to that its cabin crew, which are the world’s best, and you have another airline punching well above its weight,”

Emirates was also a big winner for best airlines 2020 with Best Long-Haul Middle East and Best Inflight Entertainment, as well as an appearance in the Top Ten.

If you’re planning a trip to South East Asia any time soon, VietJetAir took home Best Ultra Low-Cost airline for a third consecutive year for its “exceptional business model.”


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A post shared by VietjetVietnam (official) (@vietjet) on has exceeded its Top Ten list this year to a Top Twenty to recognize the many excellent airlines that travellers can choose from.

The Top Twenty Airlines for 2020 are:

  1. New Zealand
  2. Singapore Airlines
  3. All Nippon Airways
  4. Qantas
  5. Cathay Pacific Airways
  6. Emirates
  7. Virgin Atlantic
  8. EVA Air
  9. Qatar Airways
  10. Virgin Australia
  11. Lufthansa
  12. Finnair
  13. Japan Airlines
  14. KLM
  15. Korean Airlines
  16. Hawaiian Airlines
  17. British Airways
  18. Alaska Airlines
  19. Delta Air Lines
  20. Etihad Airways
Emily RumballEmily Rumball

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