Cancelled flights are not the only “unavoidable challenges” Air Canada is facing.
The airline has lost so much luggage lately that someone felt compelled to start a Twitter account to connect Air Canada passengers who have been separated from their bags.
The aptly named @AClostmyluggage has retweeted more than 260 travellers since June 28.
@AirCanada find my bag please!!!!!! I just need my wedding dress 😭😭😭😭😭😭😭
— Letícia Souza (@LetciaS16307984) June 20, 2022
More than two dozen would-be PGA Tour Canada participants found themselves club-less; at least one tweeted that they had to forgo the tournament.
@AirCanada has managed to lose about 25 @PGATOURCanada players’ golf clubs in one flight. Not a single set of clubs on the flight!!
All of us coming from Saskatoon, SK and you have managed to lose every single set. 1/2
— Saptak Talwar (@SaptakTalwar) June 27, 2022
@AirCanada you lost my luggage that has my life sustaining medicine in it. I am in Paris without enough insulin and no way to get it. Please answer your phones!!
— Audrey Stalets (@ajstalets) June 30, 2022
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Two dogs were seen lost along with luggage in Montreal’s Pierre Elliott Trudeau Airport.
Hey @AirCanada – there are two dogs in baggage reclaimation – can someone make sure their owners know where they are (and maybe get them a little water) #gooddoggos #sadpuppy pic.twitter.com/ZhID2KO0jH
— Mike Drought (@Acdcsocks) June 27, 2022
Bags have been missing for several days and even up to a month. One user even tweeted a photo of what could be her bag, stuck in Lisbon.
— Helen Stukator (@hscwood) July 3, 2022
Dozens of users reported that trying to communicate with Air Canada had been a struggle, too. Several said they’d spent hours on hold, only to be hung up on, while others tweeted that their DMs and emails to the airline had gone unanswered for days.
I just… can’t get over the fact that @AirCanada missed transferring my bags when both of my flights were on the SAME AIRPLANE. Five days later and no word. Did I get ghosted by an entire airline? https://t.co/Xx9qzG18Sp
— Dianna Cowern (@thephysicsgirl) July 3, 2022
Regardless of what was lost and for how long, @AClostmyluggage seems to have summed up passengers’ collective experience with one single tweet:
save yourself a headache and never fly @AirCanada
— air_canada_lost_my_luggage (@AClostmyluggage) June 29, 2022