Peloton sale ends up in B.C. legal battle | Daily Hive

Tread+/Peloton

Editor’s note: The respondent told Daily Hive that due to a technical error, her documentation wasn’t updated at the time of the hearing.

A recent court decision over a non-responsive touchscreen on a Peloton treadmill is acting as a brutal reminder of buyer beware.

TF purchased a Peloton treadmill from DL through Craiglist in June 2023 and soon after took the seller to court after the item was not in the condition as promised.

Before the sale, TF requested that the treadmill be left assembled so he could test it out before taking it home. According to the BC Civil Resolution Tribunal decision, DL agreed to this request but emailed back, “I would not sell a machine that doesn’t work.”

DL sent TF a picture of the treadmill’s touchscreen, indicating that it needed regular maintenance. However, she then disassembled the treadmill before the sale, meaning TF could not test it out.

TF accepted the treadmill despite the state of disassembly and took it home. However, when he returned from holiday a few weeks later to assemble and test the treadmill, he found that part of the touchscreen was unresponsive.

You might also like:

According to the decision, TF attempted to resolve the issue and shared three videos with DL, showing that most of the buttons on the lower screen did not work. This meant he couldn’t log in to his account and use the treadmill as intended.

DL argued to the court that the touchscreen was “fully functional” when she sold it and tried to claim that she provided a video of the treadmill running to TF. However, no video was given to the court as evidence.

Instead, the court found that DL breached her express warranty that the machine was working well by disassembling the machine despite the email evidence that they had agreed that TF would inspect the touchscreen before the purchase.

DL was ordered to pay TF a total of $1,071.40 for the replacement touchscreen, including $946.40 for the screen and tax and $125 in court fees.