Road block: New BC drivers trying to get their learners are out of luck
Bad news if you’re a new driver trying to get your learners in BC, ICBC has stated that knowledge test machines are down across the province.
ICBC is calling impacted customers to rebook, and the insurance company is “sorry for the inconvenience.”
It hasn’t shared much about the issue, just that it is “experiencing an issue with our knowledge test machines, and teams are working on a fix.”
All knowledge tests have been cancelled for the day.
We’re experiencing an issue with our knowledge test machines and teams are working on a fix. All knowledge tests are cancelled today and we’re calling impacted customers to rebook. Sorry for the inconvenience.
— ICBC (@icbc) February 1, 2023
According to some online tweets, the issues have persisted for BC drivers trying to get their learners since at least yesterday.
@icbc I went to burrard, Vancouver icbc for knowledge test and they turned me back saying tests are not working throughout the province. Can you let me know if I can take the test anywhere else, where it’s working?
— Raghvendra Singh (@raghav_opinions) January 31, 2023
Another person theorized that ICBC was hacked. However, ICBC informed Daily Hive that the situation isn’t related to hacking.
“Did someone hack @ICBC? Its machines are down, and they don’t inform people about it,” the tweet reads.
Another Twitter user joked, “can my friend just pay cash for license then?”
Good luck with that.
We’ve reached out to ICBC for more information, but it looks like hopeful BC drivers who expected to get their learner’s licence might be waiting for a while.
In an update from ICBC, a spokesperson says that it is making progress in sorting the situation out, with the issue being resolved at some of its offices.
ICBC expects the situation to be resolved at all of its offices by the end of the day.
ICBC also apologized to customers once again.