Disney+ experiencing connection issues on launch day

Nov 12 2019, 9:07 am

Disney+ launched across the United States and Canada today — sort of.

The new streaming service by The Walt Disney Company has been hit with technical errors, just a few hours into its official launch.

Users who downloaded Disney’s new service on Tuesday morning (shouldn’t they be working?) were met with an “unable to connect” error message.

“There seems to be an issue connecting to the Disney+ service,” reads the message, complete with Mickey Mouse and Pluto in outer space. “Please try again later if the issue persists.”


According to the website Downdetector, a site that helps users report app and webpage problems, 73% of reported problems deal with video streaming and 25% with logins.

Disney+ sent out a tweet claiming that the service is dealing with a demand that exceeded its “highest expectations.”

The Twitterverse, meanwhile, wasn’t too pleased with Disney+’s connection issues: