After a survey asking for customers’ opinions on its subway system, and one on its streetcars, the TTC is now asking its riders about their newly rolled out PRESTO tickets.
“Your feedback will help us ensure PRESTO Tickets are meeting customer expectations as we gradually roll them out to Fare Vending Machines at TTC stations,” states the start of a TTC survey.
According to the TTC, the rollout is expected to be later this summer and will be at all stations.
We would like your feedback about #PRESTOTickets to help us ensure the rollout is as smooth as possible before they are available at all #TTC stations this summer. Share your feedback: https://t.co/LrRG1fzCD2 pic.twitter.com/3YjokWP0gl
— TTC Customer Service (@TTChelps) May 16, 2019
- Limited-use, disposable PRESTO tickets are now available
- TTC tokens are NOT being phased out this summer as previously planned
The survey, which (spoiler alert) ends if you haven’t purchased a PRESTO ticket before, takes four minutes to complete, and asks about the type of tickets purchased, and why the customer purchased a ticket – among other questions (no more spoilers).
There is no end date for the survey yet, but probably better to get your thoughts in sooner than later.
The survey can be found here.