Booking vacations is usually an exciting process until you realize that taxes and fees are not included.
The provincial government is attempting to make life easier for travellers by introducing new rules to make sure customers know exactly what they are paying for when they book their next trip.
As of January 1, Ontario travel agents will be required to display the total cost, including taxes and fees, in any travel ads that include prices.
This means that travel advertisements will have to inform customers exactly how much they are paying for their next trip.
“All-in pricing reduces confusion and prevents surprises for consumers who purchase travel services in the province, such as all-inclusive vacations,” said Tracy MacCharles, Minister of Government and Consumer Services, in a release. “Our government is committed to further strengthening consumer protection in the travel industry, that is why we are reviewing the Travel Industry Act and encourage people from across the province to participate in the consultations.”
To help further protect consumers buying travel services, the government is looking for feedback on possible additional changes to requirements for Ontario travel agents and wholesalers. To participate in the consultations visit the government’s website before July 24, 2017.