TTC and Metrolinx in dispute over $4.2 million lost to faulty Presto readers

Feb 17 2018, 3:25 am

The TTC and Metrolinx are trying to resolve a dispute over lost revenue caused by faulty Presto readers on the transit system.

The faulty readers have cost the TTC $4.2 million since the beginning of 2016, and the TTC says that discussions with Metrolinx are ongoing until an agreement is reached.

“During a large technological rollout such as this, with two organizations working together on such a major system upgrade, there will of course be some accounting matters that need sorting out,” said Metrolinx in a statement to Daily Hive.

But despite the TTC wanting Metrolinx to pay up the millions, the regional transit agency remains positive.

“We are partners and we are confident that working together we can resolve this,” states Metrolinx, adding that the reliability of their card readers is now consistently in the high 90s. “We remain committed to getting that number as close to 100% as possible once the full rollout is complete.”

According to the TTC, all entrances at 43 subway stations now have new PRESTO-enabled fare gates and PRESTO continues to rollout across the system this year. The TTC says it is on track to complete the fare gate construction at every subway station entrance by early summer.

As part of the PRESTO rollout, the TTC also plans to stop selling and stop accepting TTC tickets, tokens and passes.

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