Cozy clothing items recalled in Canada and shoppers can get full refund
Summer may not be over yet, but if you’ve been stockpiling sweaters and cardigans, you might want to double-check what’s in your closet.
Health Canada issued a recall this week for Madewell Double V-Neck Pullover and V-Neck Cardigan women’s sweaters due to being a fire hazard, though so far, no injuries in Canada have been reported.
“Consumers should immediately stop wearing the recalled sweaters and contact Madewell for a refund of the original purchase price or equivalent store credit. Consumers will be asked to destroy the sweater by cutting it in half,” reads the notice.
The Madewell sweaters in question are available with or without buttons, in light blue and cream colours, and in sizes XS through L.
Health Canada
Customers are asked to check whether any of the following codes are printed on the sewn-in seam label:
- Style #NT611
- Style #NT612
- HO24
While the popular U.S. brand, known for its jeans and casual clothing, doesn’t operate any brick-and-mortar stores in Canada, shoppers may have bought the Madewell items directly from its website or through third-party platforms like Lyst, Poshmark, and Facebook Marketplace, but it’s unclear if those purchases are subject to a refund.
Customers can contact Madewell and provide their name, address, telephone number, email address, order number (if available), a photo of the product label showing the style number and HO24 code, and a photo of the sweater cut in half.
Instead of a full refund, shoppers may also be able to get store credit.
For more information, contact Madewell by telephone at 1-866-544-1937, from 9 a.m. to 9 p.m. EST, Monday through Sunday, by email at 24-7@madewell.com, or on the company’s website.
Clothing recalls may not be as common as food or electronics recalls, but they still happen. In past years, Helly Hansen sweaters and hoodies have been recalled over fire risks, while Walmart baby clothes have been pulled over choking hazards.