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Samsung is postponing the launch of its Galaxy Fold

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Eric Zimmer Apr 22, 2019 1:21 pm

After announcing the Galaxy Fold earlier this year, Samsung said this week it is postponing the launch of the new smartphone, due to what it says is user feedback that the device “needs further improvements” to ensure the “best possible user experience.”

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In an industry first, The Fold – with a 4.6-inch display when folded – opens up to a 7.3-inch infinity display when it turns into a tablet.

To make this possible, the phone is equipped with a hidden hinge system that is meant to allow the phone to open and close smoothly.

However, early reviews of the device are warning its operation may not work as “smoothly” as advertised. And users have been sharing their troubles on social media.

In a statement, the company said that follow-up inspections to user feedback regarding “issues on the display” have found “they could be associated with impact on the top and bottom exposed areas of the hinge.”

There was also an instance, the company said, “where substances found inside the device affected the display performance.”

Moving forward, Samsung said it plans to “take measures” to strengthen the display protection.

“We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold,” the company said. “We want to thank them for their patience and understanding.”

The Fold has a price point of $1,980 USD, and is expected to be released in Canada at some point this summer.

Thus far however, neither an official release date nor Canadian pricing have been announced.

 With files from Simran Singh

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