Passengers tear apart Bermudian cruise after detour to Halifax

Sep 8 2018, 5:10 am

A number of passengers from a Norwegian Cruise were furious after being told that their tropical vacation was making a detour to several locations in Canada.

The Norwegian Dawn, which departed from Boston on Friday, September 7, was set to take passengers on a seven-day roundtrip to Bermuda.

Passengers on the vessel were shocked after being told that their destination had been abruptly changed due to Hurricane Florence in the Eastern Atlantic.

A few tourists who were irate with the situation shared their displeasure on social media.

The company wrote in a statement that “the safety and security of guests and crew is always [their] top priority” and explained that “due to the nature of a cruise vacation, itinerary changes sometimes become necessary for a myriad of reasons… beyond [their] control.”

Norwegian Cruise shared with Daily Hive that each guest had been communicated with directly and was provided with an alternate itinerary.

There was, however, no mention of whether customers would be receiving any form of refund or compensation due to the last-minute change.

Public Relations for the Norwegian Cruise Line gave the following explanation:

“We reserve the right to cancel or substitute a scheduled port or call as needed. At the time of booking, guests are made aware of this stipulation and provided with [the] terms and conditions.”

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