Several Canadian mobile service providers experiencing network outages

Jul 8 2019, 3:23 pm

Several Canadian mobile service providers are still experiencing network outages following an issue that began on Sunday.

Rogers, Chatr, and Freedom Mobile have all experienced the network outage, which doesn’t allow some customers to place or receive calls.

“Voice services are restoring with a very limited number of customers experiencing intermittent interruption to voice calls,” said Rogers spokesperson Michelle Kelly. “Teams are working hard to fully resolve the issue and we sincerely apologize to our customers.”

According to Rogers, they began restoring the system last night.

Chatr also said its network is experiencing the same problem.

During the peek of the outage, the London Police Service in Ontario said that the outage meant that wireless users couldn’t call 911 for emergencies.

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They have since said that part of the outage has resolved, and 911 calls can be placed again as of Monday morning, Rogers confirmed.

Freedom Mobile said the industry-wide issue is not isolated to the individual wireless providers and some customers are still experiencing problems.

There is no estimated time on when this may be resolved.

Daily Hive StaffDaily Hive Staff

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