Vancity credit union experiencing online and mobile service outage
Vancouver-based credit union Vancity is experiencing an outage affecting online and mobile banking services this afternoon.
Vancity confirmed the outage in a tweet and asked customers to remain patient while it worked to restore service.
Daily Hive
“Online and mobile banking are temporarily down,” Vancity said. “We are currently working to restore service as soon as possible. Our apologies and thank you for your patience.”
Online and mobile banking are temporarily down. We are currently working to restore service as soon as possible. Our apologies and thank you for your patience.
ā Vancity (@Vancity) June 15, 2022
Several customers shared questions and frustrations about the lack of service.
Hey @Vancity! Is there some sort of outage right now? Canāt log in to online banking from web or mobile! pic.twitter.com/fUK8J6DRQN
ā Amanda Wawryk (@AmandaWawryk) June 15, 2022
@Vancity Iām getting strange errors both on my phone app and laptop to get in to do my banking
ā ŠŃŃŃŠøŠ½Š° ŠØŃŠ¼ŃŠŗ šŗš¦šØš¦š³ļøāš (@ProzacKat) June 15, 2022
@Vancity the online system is down right now
ā Maxod (@maxod626) June 15, 2022