Regular transit users and visitors to Metro Vancouver can now use American Express (AMEX) to get around on TransLink’s public transit system.
- Metro Vancouver’s transit system’s ridership hit an all-time high in 2018
- TransLink announces free Wi-Fi for the entire public transit system
- TransLink putting big new emphasis on customer service moving forward
For single-use trips, AMEX contactless cards and mobile wallet can now be used to tap onto SkyTrain and SeaBus fare gates and bus fare card readers.
As well, AMEX can now be used to purchase fares online and at Compass vending machines, including monthly passes.
“We are excited to team up with TransLink to bring our cardmembers another place to use their American Express Cards in their everyday lives,” said Kerri-Ann Santaguida, vice-president and general manager of global merchant and network services at American Express Canada.
“Using their American Express Cards to tap and pay for TransLink fares will make the transit experience seamless and convenient for our cardmembers.”
TransLink’s Compass Card system is managed and operated by San Diego-based Cubic Transportation Systems, which is also behind the fare-collection infrastructure of public transit systems in cities like London (Oyster Card), Chicago (ChicagoCard), New York City (OMNY, replacing MetroCard), and Sydney (Opal Card).
Complementing the Compass Card and single-use tickets, the Compass system first began accepting Visa and Mastercard contactless cards and mobile wallet products in May 2018.
“We’re always looking for ways to improve the customer experience. Offering more payment options, especially options that are fast and convenient, is something we know our customers appreciate,” said Kevin Desmond, CEO of TransLink.
“We are thrilled to now accept American Express Cards throughout our transit network.”