Technical issue shuts down police and fire department phone lines in Metro Vancouver
Police departments and fire fighting agencies had their non-emergency phone lines go down briefly Thursday morning.
E-Comm, BC’s largest emergency communications centre, blamed the outage on a “technical issue.”
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Although it did not specify what detachments and cities were affected, it appears the Vancouver Police Department had its service knocked out.
In you’re trying to make a non-emergency call in Vancouver right now and it’s not urgent, @EComm911_info is asking you to please call later. https://t.co/AoZvQ9xGnR
— Vancouver Police (@VancouverPD) March 21, 2019
E-Comm said some non-emergency lines were not available around 11:20 am, and urged the public not to call 911 unless it was an actual emergency.
“Please try non-emergency numbers later,” the service wrote in a tweet.
The issue caused lines to be busy when people called the non-emergency numbers of certain detachments.
The issue was resolved shortly before noon.
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- SFU approves tuition increases for majority of students, despite protests
- Surrey man arrested for allegedly punching soccer mom at West Vancouver match
UPDATE: Non-emergency numbers for #MetroVancouver police & fire agencies are again operational. Lines will be busy. If not pressing, please call later. Thank you for your patience. FYI @TELUSsupport @MetroVancouver https://t.co/2ZLvvJWRAY
— E-Comm 9-1-1 (@EComm911_info) March 21, 2019