Technical issue shuts down police and fire department phone lines in Metro Vancouver

Mar 21 2019, 10:30 pm

Police departments and fire fighting agencies had their non-emergency phone lines go down briefly Thursday morning.

E-Comm, BC’s largest emergency communications centre, blamed the outage on a “technical issue.”

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Although it did not specify what detachments and cities were affected, it appears the Vancouver Police Department had its service knocked out.

E-Comm said some non-emergency lines were not available around 11:20 am, and urged the public not to call 911 unless it was an actual emergency.

“Please try non-emergency numbers later,” the service wrote in a tweet.

The issue caused lines to be busy when people called the non-emergency numbers of certain detachments.

The issue was resolved shortly before noon.

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