Canadian gamers were livid after another failed PlayStation 5 restock

New year, same old story.

Canadians were given another chance at securing Sony’s PlayStation 5 on Tuesday morning but saw little success and even more frustration.

The next-gen gaming consoles launched last November and although there have been multiple restocks since, many are still struggling to get their hands on the new system.

Gamers cited issues such as site crashes, broken checkout queues, and having consoles go out of stock while attempting to complete the purchase or input payment details. Some shoppers even reported a website glitch that allegedly showed the personal information of another individual.

Thank you for your continued interest in the Playstation 5 and the next generation of gaming. We are now sold out of our stock. Please follow our social media as well as our email newsletters for updates. pic.twitter.com/GtFjHAhMsc

— EB Games Canada 👾❄️ (@EBGamesCanada) January 26, 2021

Thank you to everyone who visited us and placed an order for PlayStation 5. At this time we have sold all of our PS5 consoles that were listed ONLINE ONLY on January 26th, 2021. No London Drugs store locations had any PS5 consoles available. 1/2

— London Drugs (@LondonDrugs) January 26, 2021

Following another disappointing restock, hundreds of people took to social media to voice their thoughts:

See also:

OH NOW YALL WANNA LET ME IN HUH??? 🤨 YALL GOT JOKES HUH??? pic.twitter.com/dPX4xAhPXu

— BLgaming (@BLgaming__) January 26, 2021

I was in at 1045. Got in, was checking out, site kicked me back to theine. Im livid.

— Clary Carrier (@ClaryCarrier) January 26, 2021

Your system sucks l, literally got my line at 10:45am waited an hour and a half nothing. Change your system up.

— ÆCH (@infamousadam13) January 26, 2021

Ur shit was broken , i went straight to website when annonced and couldnt even get into it, two of my friend managed to add it to their shopping list but couldnt even complete the order , Next time fix your shit and do a survey to cancel these stupid scalpers from getting it

— Lemieux Joey (@LemieuxJoey1) January 26, 2021

How could u say sold out when we got the link ASAP and then nothing happened, this was a set up for a joke

— Josi (@Josi324) January 26, 2021

Waited, was allowed into the site. Chose the bundle options, went through the checkout process. Clicked purchase and a pop up with the message “them item in your cart isn’t available anymore” shows up 🤦🏻‍♂️ pic.twitter.com/hh0XJJYEUA

— Gabriel Rojas (@gaborj) January 26, 2021

“We are now sold out of all 2 of our available units! Thank you so much for waiting!”

🤣🤣🤣

— DM (@DrewMaroe) January 26, 2021

Me waiting in line for 1h everyday and missing every PS5 Drop 😭 pic.twitter.com/54rscIKXbM

— Michael (@Michael23AS) January 26, 2021

Had it in my cart, put in my Paypal info.. clicked on submit and it took me back to the waiting room. Never swore so much in my life. Feel like I need to knock on my neighbors doors and explain myself.

— Sachin Bhamra (@Sachinbhamra) January 26, 2021

another day another loss we’ll get it one day ladies and gents

— lurp (@tlurp1) January 26, 2021

Never had stock in the first place it’s just to make everyone jump on your freaking site I waited in the waiting room for freaking 20 minutes to be hung up on

— Julie (@deltonjr09) January 26, 2021

Terrible experience, but we persevere. You should work on a patch to fix your “view cart” button, many people lost out today because of this

— Nicolas Kongo Lang | #WeSayNoToMazepin (@KongoSpeaks) January 26, 2021

This system is straight up garbage
Got it in my cart 3 times. The last time I was putting in my credit card information and it went back to back in line . Eb games is by far the worst at restocking

— Eli (@Eli52440783) January 26, 2021

Looks like a lot of people also were booted to the waiting line after having it in their cart. I had it happen 3 times while waiting. 2x while trying to check out. The 3rd time, I actually got to select shipment but was told it wasn’t available for home or pickup. like…what?!

— Raz (@Ruckuzz) January 26, 2021

That was horrible. I made it through the queue 3 times, added the bundle to cart only to be bounced back to the queue when I clicked my cart to checkout. I have no idea how anyone made a purchase. Horrible system.

— Valerie Gagne (@ValerieGagne77) January 26, 2021

sorry but this is arbitrary and ridiculous, why not make it a number system and do a proper waiting line instead of this disorganized way. I do get it that its limited access, but it doesn’t help when we don’t know where we stand in the line.

— Eduardo L. Conter (@Educonter) January 26, 2021

Daily Hive has reached out to EB Games for additional comment.