ICBC offering remote licence renewals and insurance payment deferrals

Mar 24 2020, 2:54 pm

ICBC has announced additional measures to help drivers during the COVID-19 pandemic.

Last week, the Crown corporation announced it would be allowing for a number of essential insurance services to be done without in-person contact, including vehicle insurance renewals and policy changes.

Now, the company says drivers will be able to renew an expiring licence remotely.

Drivers can now renew a licence over the phone within six weeks of it expiring. In turn, ICBC will send the customer an interim paper licence that will be valid for 90 days. Customers may also do this for reinstatement of a licence and the replacement of a lost licence.

ICBC adds that expiring BC Services Cards and BC Identification Cards are not eligible for phone renewals.

Deferrals for monthly insurance payments are also being made available to customers on monthly auto plan payments. The deferral will be for up to 90 days.

Other services that are being moved online or by phone include obtaining driving records and abstracts, changing an address, and paying violation tickets.

Unfortunately, Enhanced Driver’s Licence (EDL) and Enhanced Identification Card (EIC) processing have been suspended until further notice, and all driver knowledge tests for motorcycle and passenger vehicles have been suspended indefinitely.

Exceptions will only be made when there is a legal requirement, such as new residents to British Columbia. ICBC is working on finding ways to conduct knowledge tests without requiring an in-person visit.