Package delays expected as COVID-19 outbreak shutters Canada Post facility

Apr 28 2021, 11:13 am

Canadians expecting packages in the mail arriving from abroad may face longer wait times than usual, while one of Canada Post’s major hubs is closed because of a COVID-19 outbreak.

In Ontario, the local public health authority ordered approximately 80 Canada Post workers at a Mississauga facility to self-isolate this week and closed part of the workplace.

Phil Legault, a spokesperson for Canada Post, confirmed to Daily Hive that Peel Public Health sent home employees on the afternoon shift at the Toronto Exchange Office Tuesday. The 80 or so employees and contractors must self-isolate for 10 days.

The health authority declared a COVID-19 outbreak at the workplace after 12 employees tested positive for COVID-19 within the last week.

“Canada Post continues to provide voluntary onsite rapid COVID-19 testing to all employees and contractors at our Gateway facility,” Legault said. “Any employees who test positive must leave the workplace and self-isolate … Paid leave provisions are in place to support employees.”

The Toronto Exchange Office is part of the Gateway West facility on Mississauga’s Dixie Road. It receives inbound international mail items that need to be cleared by the Canada Border Services Agency.

Customers expecting international packages may experience delays, although Canada Post is implementing contingency plans to minimize the impact on customers.

Peel Public Health’s website confirms that the Canada Post facility is under a partial closure effective April 28.

Megan DevlinMegan Devlin

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