It seems the BC Ferries website could not keep up with the demand of travellers.
The website officially crashed shortly after BC health officials made an announcement in regards to moving forward with Step 2 of the province’s restart plan.
#BCFHeadsUp Our website is currently unavailable and we are working hard to restore its service. Thank you for your patience during this time. ^ge
— BC Ferries | Masks mandatory. (@BCFerries) June 14, 2021
In a statement to Daily Hive, Deborah Marshall, Executive Director, Public Affairs Marketing & Customer Experience said, “We are experiencing a technical glitch with our website. Team is working to fix it. They haven’t determined root cause as yet. ”
High traffic may be one culprit, according to the BC Ferries twitter page in response to complaints about the website being down.
This isn’t the first time that the shifting rules around COVID-19 crashed a website related to the tourism industry in BC.
Last year, the BC Parks website crashed when camping reservations opened up.
A similar event took place when the BC COVID-19 benefit website opened up for applications.