The Tuesday morning commute was hampered once again for SkyTrain users thanks to a switch issue near the Joyce station, and riders were definitely not happy.
In what seems to be a recurring problem with TransLink’s SkyTrain service, a “problem train” caused problems for Expo and Millennium Line passengers, starting shortly after 8 a.m.
#Skytrain delay due to problem train near Joyce Stn. Estimating 15 min delay.^RR
— TransLink BC (@TransLink) October 28, 2014
The estimated 15-minute delay grew to 25 minutes. Service was restored within the hour, however riders encountered delays as the trains went back on line. About an hour later, TransLink issued an alert regarding issues with trains near Metrotown. Although it was quickly resolved, riders experienced a period of delays while TransLink addressed the matter. Not surprisingly, riders turned to social media to vent their frustrations:
Chaos at #SkyTrain at Commercial as west-bound passengers held because platform too full! Train problems. pic.twitter.com/1DzRvdl2Zy
— Frank Luba (@frankluba) October 28, 2014
Not impressed with your lack of crowd control at #skytrain station, #translink! Some people just breezing past attendant to try get on train
— Frank Luba (@frankluba) October 28, 2014
Ppl are gonna have to either buy a car, ride a bike or move closer to work in order to get to work on time now with all this Skytrain BS
— ʝ (@venomstylez) October 28, 2014
Perhaps @TransLink should re-evaluate the decision to keep running Vancouver’s skytrain operating system on floppy discs. Guys, it’s 2014.
— Lou Sturm (@loutangclan) October 28, 2014
I think @TransLink will have to make #Skytrain free for the rest of the year to make up for all the delays in the last few mos #FIXIT
— Olivia Jones (@OliviaJonesFM) October 28, 2014
It’s raining. This can only mean that the Skytrain will breakdown.
— Denis Suhopoljac (@heysuho) October 28, 2014
ANOTHER problem #SkyTrain? This is ridiculous. 3 major problems this morning that were NOT passenger caused. @24hoursvan @News1130radio
— Kyle Tiney, CFRE (@kyletiney) October 28, 2014
Still waiting on #SkyTrain at Holdom- me thinks some of us aren’t getting on. @News1130radio pic.twitter.com/4jaNI437Tu
— Dawn Chubai (@dawnchubai) October 28, 2014
Overflow at Joyce SkyTrain station. Going nowhere. pic.twitter.com/H4GM6ZIGer
— Bruce Constantineau (@bconstantineau) October 28, 2014
#patterson #skytrain. @TransLink has no staff on site directing the choas due 2 outage pic.twitter.com/TaAe4ia908
— Graham (@Tweegster) October 28, 2014
Meanwhile, on Reddit, a thread entitled “These massive sky train delays will be the death of me…” is gathering all manner of response. A parody Twitter account, @translinkfail, gave a nod to the agency’s recent endorsement of the “go get a coffee” solution, as suggested by TransLink spokeswoman Cheryl Ziola.
Did you enjoyed your coffee break? #skytrain
— Translink Problems (@translinkfail) October 28, 2014
TransLink independent reviewer Gary McNeil recently told Vancity Buzz the agency does not believe that service disruptions are an issue, and they stand by their 95% reliability rate.
Featured image: @Tweegster via Twitter