One of Toronto’s best restaurants calls out negative reviewer on Instagram
Acclaimed Toronto Edulis Restaurant has publicly replied to a negative review left on restaurant reservation website Bookenda (it’s since been removed), which restaurateur Tobey Nemeth says included “one of the cruelest and most vicious things anyone has ever said to us.”
Posted to the restaurant’s Instagram page, the response to the anonymous review addresses complaints like, “It was cold outside and they would not let us in to warm up. Wanted us to go to the bar next door,” with the defence from Edulis that, “We open at 6 o’clock. Like a bank, or a museum, or a doctor’s office…”
The reviewer also writes that, “The waitress was up-selling us from the moment we walked in the door. We spent way more money than we needed to. And I mean way more.” To which the TL;DR reply is pretty much: TRUFFLE SEASON.
The 16 hour days that the staff of five pours into the job, the investment and the humble ambition to simply “make beautiful food”, not to mention the obvious hurt felt by the restaurateurs is all conveyed in detail in the Instagram post.
If there’s one thing to take away from this ordeal it’s that Edulis makes 5-star food… even the disgruntled guests that hate them can agree to that.