Well Toronto, it’s safe to say that our first real taste of winter has officially arrived.
While the snow might make for a pretty backdrop in our Instagram stories, it also causes headaches for both the city and residents alike simply because of all the issues it can cause.
And while the city is typically on-top of tackling winter issues (read: salting and plowing the roads), Toronto residents are actually able to inform city staff and make complaints about any specific winter issues they need help with.
As we all know, winters in Toronto are
long never-ending and there’s bound to be a day when you wake up to find that your residential street hasn’t been plowed or a snowbank outside of your office is too high.
So rather than let it ruin your day, you can actually contact the city and file a ‘winter issue service request‘ online or by calling 3-1-1 and have the problem dealt with accordingly.
According to the city, all you have to do is answer a few questions and provide some issue-specific details and your request will be reviewed within 24 hours and you will receive confirmation and a follow-up message.
Main winter issues to report to the city:
- Request to have a bus stop ploughed or sanded/salted
- Request to have a city bridge ploughed or sanded/salted
- Report a driveway blocked by ploughed snow
- Report snow piled too high
- Report snow plough damage to a road, boulevard or sidewalk
- Request ploughing or sanding/salting of a sidewalk
- Request to have a walkway ploughed or sanded/salted