Air Canada currently experiencing system-wide issue affecting check-in, flights
Update: Air Canada has resolved the issue and sent Daily Hive this response vie email:
The IT system hardware problem affecting check-in earlier this afternoon has been resolved. Some flights were delayed due to checking in manually. However, we expect to get everyone to their destinations with minimal delay as we are adding larger aircraft where possible and were able to limit cancellations to a small handful of flights. We apologize for any inconvenience and appreciate our customers’ patience. Customers should check aircanada.com for the status of their flight.
Air Canada is currently experiencing a system-wide issue that’s affecting mobile check-ins and delaying flights.
In a series of Tweets, Air Canada has addressed the issue:
Air Canada is experiencing a computer issue that is affecting airport, online and mobile check-in. 1/3
— Air Canada (@AirCanada) January 17, 2017
Some flights may be delayed as a result. We apologize for any inconvenience and appreciate our customers’ patience. 2/3
— Air Canada (@AirCanada) January 17, 2017
We are working to resolve this issue and get everyone on their way as quickly as possible. 3/3
— Air Canada (@AirCanada) January 17, 2017
Obviously, this glitch has resulted in a lot of people waiting in line:
Massive line ups. No information on #aircanada computer crash. People already waiting an hour and a half. pic.twitter.com/Qpd6w9kZTQ
— Robert Osborne (@ProducerRobert) January 17, 2017
The issue was briefly fixed before before it crashed again. No offical update from Air Canada has yet to announce the problem has been fixed. Some flights have been delayed as a result.
Passengers freaking out, half boarded, computer crash again. #aircanada #missedconnections #torontopearson #gatef66
— Benny Fong (@bennyfong) January 17, 2017