At the end of last month, Starbucks announced its plans to resume operations in as many stores as possible by the end of May.
Now, the coffee giant has revealed what those plans will entail, as the company is on track to open 65% of its locations by the end of this week and resume operations in 85% of stores by the end of May.
The strategy is multi-pronged. Starbucks Canada is asking that customers follow physical distancing and safety protocols recommended by public health officials.
This includes wearing a facial covering when visiting stores “as an added layer of protection for customers and partners.”
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Starbucks employees will also be required to wear a facial covering while working at stores, gloves are available and optional for them to wear as well.
Before they begin their shift, staff members will be required to have their temperature checked, as well as use the COVID-19 Virtual Coach to ensure they are ready and able to work.
In addition to these safety precautions, Starbucks has plans to install Plexi-shields at its POS and expand its grab-and-go offerings.
Finally, Starbucks Canada has developed a three-hour training program in order to “ensure that all +20,000 partners who are returning to their stores by the end of the month are clear on all operational modifications to help promote increased safety and physical distancing.”