Power has been restored to 99.5% of customers affected by the storm

Nov 6 2019, 6:26 am

Hydro-Québec has given an update on the province-wide power outages that struck last week in the aftermath of a dangerous fall storm.

As of 6 am this morning, the number of affected customers fell below 3,500, according to a news release by the utility company.

“Thanks to the 1,500 workers out in the field, service has been restored to 99,5% of customers affected by the storm,” says Hydro-Québec.  “At the height of the event, about 990,000 customers were without power.”

Quebec power

Hydro-Québec

The company is currently working on what it describes as “major work” areas that remain “challenging for our crews.” Power is expected to be restored to those specific areas and customers by the end of the today.

“There are still hundreds of sites where we must carry out work, and many are in areas that are difficult to reach,” concluded the news release. “These repairs, which can be lengthy, only restore service to a small number of customers. Of the remaining outages, about 60% affect fewer than 3 customers.”

Quebec power

Hydro-Quebéc/Facebook

The utility thanked its customers through its social media channels for their “understanding and patience” and urges clients to exercise the utmost caution going forward when it comes to power outages.