Hong Kong Disneyland temporarily closes due to coronavirus

Jan 28 2020, 12:34 pm

In a statement released via their website and social media accounts, Hong Kong Disneyland Park announced that it would be temporarily closing in the face of the ongoing coronavirus.

The decision comes as a precautionary measure to protect the health and wellbeing of guests as well as cast members.

 

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“The Hong Kong Disneyland Resort hotels will remain open. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable,” the statement explains.

The park closed as of January 26, and when it will reopen is not yet clear.

Standard Park Tickets are valid for six months from the date of purchase. However, should guests need it, Hong Kong Disneyland Resort will provide assistance and refunds for guests who have purchased park admission tickets or made reservations at one of the resorts.

Guests that purchased tickets through direct channels, such as the official resort website, main entrance ticket booths, or the Disney Reservation Center, are requested to contact [email protected] and provide their name as well as confirmation number to qualify for a refund for tickets that go unused.

 

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Contrastingly, for those who purchased tickets through other channels, such as the resort’s official travel partners, you are advised to contact wherever you initially purchased your tickets to request.

“The above rules also apply to park-related products and services, such as tour products, Bibbidi Bobbidi Boutique experiences and meal vouchers in the Park,” the statement reads.

According to a recent situation report issued by the World Health Organization (WHO), there are 4,593 confirmed cases of coronavirus across the globe, 4,537 of which are in China.

56 cases are confirmed in 14 other countries, with WHO risk assessments classified as “high'”on a global level and “very high” in China.

This is not the first Disney property to close due to the coronavirus outbreak; Shanghai Disneyland has already temporarily closed.