Some people hoping to snag a camping spot in some of the most desirable camping locations in Canada, like Banff National Park, were met with a long wait on Thursday morning.
A number of changes to the way bookings were put in place for this season by Parks Canada, including a new login and queue.
Several of the most popular camping locations in Canada were made available Thursday morning, including Banff National Park.
On a location’s launch day, Parks Canada said 30 minutes prior to reservations opening, anyone navigating the reservation website, as well as new users joining the website, were directed to a waiting page.
At exactly 8 am local time, anyone on that waiting page is randomly assigned a place in a queue. The order is determined randomly and is not based on how long users have been on the website up to that point.
We were logged in and, right as the queue began, we were greeted with a wait of “more than an hour,” with more than 43,000 users ahead of us.
Parks Canada added that users who arrive after 8 am will be placed at the back of the queue and when users reach their turn, they will be alerted via an on-screen message. At that point, they will have 30 minutes to proceed to the reservation website.
This needs to be fixed @JustinTrudeau @ParksCanada Canadians will be angry.
— 🇺🇦 Paladine (@paladine) March 23, 2023
What a F*cking joke I got into the queue for campsites in Alberta with @ParksCanada an hour ago it opened at 800 am MST I am 35662 in the Queue with more than an hour to wait it is easier to get Springsteen tickets. I have never failed to get sites in past this is the new system pic.twitter.com/Qe7KJ7UdQJ
— 🌻🇨🇦 Merlin 🇨🇦 🌻Wear an N95 #COVIDisAirborne (@MerlinofCanada) March 23, 2023
A huge line up before you even start to book a camp site! Egads that’s a screwed up system. Good luck Merlin. I know how much you love camping.
— 🇨🇦 Heather Coleman🇨🇦 (@heatherdcoleman) March 23, 2023
Others reported technical errors right when they made it to the front of the queue.
Seriously @ParksCanada I waited in the queue and suddenly you can’t log me in??? pic.twitter.com/ORKwkx1UXH
— maria (@noncough) March 23, 2023
Same thing happened to me 😠
— Danika Pochynok (@danikalp) March 23, 2023
If you are new to camping, Parks Canada also has a handy rundown on what to know before staying the night.