These are some of the world worst-reviewed luxury hotels in the world (PHOTOS)

Editor’s note: A Toronto hotel was previously mentioned in this list, but the methodology used does not accurately reflect its addition. The error has been rectified.

Not all luxury hotels are created equal, even if they have five sparkling stars attached to their name.

A new report from the high-end travel website Compare My Jet has revealed the world’s worst-reviewed luxury hotels, and you might want to keep them off your list if you’re planning a trip any time soon.

The hotels were judged based on the number of guest complaints — “poor” or “terrible” reviews on CN Traveller and TripAdvisor. In its research, Compare My Jet determined that the most common complaints at luxury hotels revolved around issues with access to hot water and room service.

These are the top 10 luxury five-star hotels with the most customer complaints, listed from worst to, well, less worse. But before you go into this ranking, keep in mind that the majority of reviews on these hotels are great.

Relais Borgo San Pietro — Palazzetto, Italy

Number of reviews: 252 | % of bad reviews: 3.17%

BLESS Hotel Madrid — Madrid, Spain

Number of reviews: 647 | % of bad reviews: 2.78%

Round Hill Hotel and Villas — Hopewell, Jamaica

Number of reviews: 1,736 | % of bad reviews: 2.59%

The Peninsula Chicago — Chicago, US

Number of reviews: 2,052 | % of bad reviews: 2.49%

Park Hyatt Vienna — Vienna, Austria

Number of reviews: 1,863 | % of bad reviews: 2.15%

Waldorf Astoria Beijing — Beijing, China

Number of reviews: 1,837 | % of bad reviews: 2.12%

The Oberoi Beach Resort Sahl Hasheesh — Hurghada, Egypt

Number of reviews: 2,153 | % of bad reviews: 1.72%

You might also like:
• This country is Canadians' favourite travel destination, but you'll be charged to visit
• One Canadian spot made the New York Times' list of 52 places to go in 2023
• Tourist tax: Here are ALL the countries Canadians are charged to visit

W Doha — Doha, Qatar

Number of reviews: 4,453 | % of bad reviews: 1.66%

Santa Caterina — Amalfi, Italy

Number of reviews: 1,232 | % of bad reviews: 1.62%

Pimalai Resort and Spa — Koh Lanta Krabi, Thailand

Number of reviews: 3,199 | % of bad reviews: 1.56%