Say goodbye door-to-door energy sales starting 2017

Dec 31 2016, 4:16 am

The Government of Alberta says they’ve heard from Albertans who were fed up with aggressive sales pitches at their doors and come 2017 they won’t exist anymore.

Albertans will no longer have to endure the misleading and often predatory sales practices of energy marketers on their doorsteps. Now energy goods and services prohibited from door-to-door sales include:

  • furnaces
  • natural gas and electricity energy contracts
  • water heaters
  • windows
  • air conditioners
  • energy audits

The prohibition applies to unsolicited door-to-door sales. Companies that do not comply with the ban could face charges under the Fair Trading Act (FTA) and could face a fine of up to $300,000 or imprisonment for up to two years.

The government wants to remind all Albertans that in all door-to-door sales visits, consumers should:

  • Always ask for official company-issued identification.
  • Never feel pressured to sign contracts on their doorsteps.
  • Be cautious of any door-to-door offer.

For any further questions you can Call the consumer protection line at 1-877-427-4088 or visit to learn more about consumer rights.

DH Calgary StaffDH Calgary Staff

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