Wireless services restored after outage affecting some BC, Alberta customers

Oct 25 2019, 9:26 am

One of Canada’s most popular mobile networks has apologized to customers who may have been impacted by a brief service interruption in two provinces Friday morning.

Wireless services were intermittently impacted in British Columbia as well as select areas of Alberta for approximately 50 minutes — and was resolved at 9:10 PST.

Services are now fully restored.

“We sincerely apologise to our customers in B.C and Alberta who may have been impacted by a very brief interruption to their wireless services,” a Rogers spokesperson said in an email to Daily Hive.

According to the website Is The Service Down, dozens of Rogers customers in both provinces reported issues with their mobile phone service starting at approximately 8:20 am EST (5:20 am PST).

A handful of users took to social media, trying to get the attention of the telecom giant.

Editor’s note: This story has been updated to reflect the most current information on outages, according to Rogers.