Rogers cellphone service down nationwide

Dec 19 2017, 4:32 pm

Rogers Wireless cellphone service crashed from coast to coast earlier today. Customers began to report service outages beginning late this afternoon.


Rogers has nearly 10 million wireless customers across Canada. Customers are experiencing a wireless outage affecting voice and some SMS services. Data services are currently not affected.

Not much is known at the moment about the cause nor the estimated time full service will be restored. From a statement made by the company, “we are investigating the root cause and services are gradually resuming. At this time we do not have an estimate as to when full service will be restored. We sincerely apologize to our customers for the inconvenience.”

“We are still experiencing service interruptions in some areas and we encourage customers to use a wireline telephone if they need to reach emergency services.”

The service outage is also affecting Roger’s Fido and Chatr wireless subsidiaries.

UPDATE at 8:00 p.m. PST:

UPDATE at 8:45 p.m. PST:


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