New Cell Phone rules

Dec 19 2017, 3:38 pm

The Canadian Radio-television and Telecommunications Commission (CRTC) has released a new wireless code that will make it easier for Canadians to not only understand their cellphone contracts but also lessen their cell phone charges when traveling internationally.

This is welcome new for nearly all Canadians, however, our cell phone bills are still some of the highest in the world.

The CRTC’s new code will allow users to:

  • Terminate their wireless contracts after two years without cancellation fees, even if they have signed on for a longer term
  • Cap extra data charges at $50/month and international data roaming charges at $100/month to prevent bill shock
  • Have their cellphones unlocked after 90 days, or immediately if they paid for the device in full
  • Return their cellphones, within 15 days and specific usage limits, if they are unhappy with their service
  • Accept or decline changes to the key terms of a fixed-term contract (i.e., 2-year)
  • Receive a contract that is easy to read and understand.

Image: Toronto Sun


DH Vancouver StaffDH Vancouver Staff

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