We’ve all been there: something in your home breaks down and totally disrupts your day-to-day.
In these situations, it can be tough to know what the right course of action is, especially if you’re not equipped with the right tools or don’t have a trusted technician among your contacts.
It’s this line of thinking that ultimately led founder Jungang (Kenny) Gu to launch local repair and maintenance service app HelloButler in 2016. Looking to bridge the gap between homeowners and contractors, they endeavoured to make finding qualified technicians accessible and affordable to Metro Vancouver residents. To date, they’ve serviced over 10,000 clients.
The service is quite unlike any other in that it aims to connect locals with fully licensed and insured technicians in the area within 15 minutes using the app. The tailor-made maintenance packages are designed to keep your property in pristine condition all year long.
When we caught up with Gu, he spoke to why he thinks the service is more relevant than ever. “In this current situation, people are spending more time at home, and they are finding certain aspects of their home need to be serviced or repaired. That’s where HelloButler can come in to help in a safe and professional manner,” he says.
With a little help from an annual maintenance package that can be customized to suit your specific needs, you can keep your house looking and running flawlessly anytime of year. Services include soft washes of your home’s exterior, sprinkler system management, gutter cleaning, and more.
Seasonal Groupons make it easier to incorporate services into your daily life while allowing you to cut costs.
Plus, the easy-to-use app means you don’t have to worry about placing multiple phone calls to local technicians and contractors. Within a few taps, a request can be sent through and match you with the right local technician.
Additional COVID-19 safety measures have also been put in place to ensure the safety of customers and technicians while services are being carried out.
“Our safety protocol for our technicians include hand sanitizing prior to entering homes, wearing appropriate masks and gloves, and maintaining social distance when the service is carried out,” says Gu.
Security and insurance
If you toss and turn at night due to feelings that your house might be vulnerable, there are services available to help provide you with peace of mind.
HelloButler provides property alarm service starting at $25 per month with video surveillance options and on-demand security guard services that monitor for burglary, fire, water damage, and carbon dioxide. The rapid response from their signature patrol system ensures your property is always safe and secure.
An expansive line of tech products — like glassbreak sensors, smoke sensors, flood and temperature sensors, smart water valve controllers, indoor portable cameras, and outdoor bullet cameras — are there to provide that extra sense of assurance that you know what’s going on with your home.
The alarm and security systems help lower the risk of claims, which can earn you up to 25% off property insurance premiums.
Nothing is more irritating than when an appliance mysteriously stops working properly. If it’s something you use frequently like your fridge or washing machine, it can be a huge inconvenience and difficult to troubleshoot on your own.
There’s also the lurking fear that if you call a technician to come take a look, you might end up with a larger bill than you expected, which is why HelloButler does their best to be upfront and competitive when it comes to costs.
“We provide transparent pricing to avoid any surprising charges at the end of the service call,” says Gu.
HelloButler’s experienced technicians are able to repair and service most recognizable appliance brands, from your fridge, to your washer and dryer, dishwasher, cooktop, and oven.
There’s lots of research out there that suggests that outsourcing unpleasant tasks can lead to increased happiness and allow more time for things you truly enjoy.
Next time you’re in need of a quick repair or are having a hard time keeping up with the rigorous upkeep of having a home, download the HelloButler app and leave it to the pros.
Head to HelloButler.com to learn more about their prompt and personalized services.