TuGo and Manulife to stop coverage for coronavirus-related trip cancellations

Mar 6 2020, 2:29 pm

As the coronavirus situation continues to escalate in Canada and around the world, at least two travel insurance companies have confirmed they will no longer be offering coverage for coronavirus-related trip cancellations.

According to its website, TuGo is not offering coverage for trip cancellations or interruptions due to coronavirus for policies purchased after March 4, 2020.

The company states that coronavirus “is considered a circumstance known to you or any person purchasing insurance on your behalf.”

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It’s much the same story for those who have purchased or are planning to purchase trip coverage through Manulife.

“Trip Cancellation & Interruption Insurance does include an exclusion for reasons, circumstances, events, etc., that the purchaser is aware of prior to having their insurance issued and which may lead to a cancellation or interruption of the trip,” the company states on its website.

As of March 5, 2020, “Manulife has determined that COVID-19 is now considered a known event and the applicable exclusion will be applied for policies issued on or after this date.”

This exclusion “will apply globally, including trips to territories with no existing travel advisory or outbreak.”

Going forward, Manulife says it will “continue to monitor this situation and provide further updates, if required.”