Major Canada Line delays caused some huge crowds to form at the platforms from Templeton to Bridgeport stations. Ice build-up had caused a train to stall on the track, requiring the use of shuttle buses to transport passengers.
Adding to that were multiple people reporting problems with their Compass Cards on the first day of its official rollout, making for a bad first Monday of 2016.
It was the perfect transit storm.
Unsurprisingly, people were pretty unhappy about the whole scenario and took to Twitter to vent.
— Helen Polychronakos (@HelenEleni) January 4, 2016
How does the Canada Line and Expo Line both shut down on the same day around the same time? Translink has ruined my first day back to school
— Neha Lal (@AbbabooLal) January 4, 2016
— Kraig Docherty (@kraigd) January 4, 2016
@TransLink canada line breakdown, compass fare struggles, less developed places can do it but translink cant. Incompetence knows no bound.
— SamBClions (@SamBClions) January 4, 2016
Great start to the new year, @TransLink problems on Canada Line, Expo Line, and Millennium Line!! At least my compass card works.
— Ivan Hemeon (@IvanNumber6) January 4, 2016
— Kamil Karamali (@CBCKamil) January 4, 2016
— Diana Chan (@dianachan8) January 4, 2016
— 2016 Derek Bolen (@hurrrdurrr) January 4, 2016
Hey @TransLink ! I loaded my compass card last night & it’s still not working. Please advise
— Debby_Reis (@Debby_Reis) January 4, 2016
— Wade Peacock (@KnightOrc) January 4, 2016
@TransLink it has been 8 hours and my pass loaded online is still not showing up
— Joyce Lam (@jlamk) January 4, 2016
First workday of compass – CL breaks down, at least 1 of 3 vending machines on north shore not working properly. Not surprised. @TransLink
— Joe (@thejoebruno) January 4, 2016
@TransLink and online its showing I have no monthly pass?? I was charged through my bank account
— sholay (@pincer4) January 4, 2016
#2016 @TransLink first day back at work and I’ve missed three trains at Metrotown so far, due to overcapacity. Not a good start.
— popovich (@kylepopovich) January 4, 2016
@TransLink I tried tapping out this morning. It didn’t work. What should I do?
— esorchoi (@choisum8) January 4, 2016
No word yet on the cause of the Compass Card problems, but service has been back up on the Canada Line since 8:15 a.m. this morning.