Ritchie Bros. Financial Services (RBFS) is a fast-growing and innovative company that’s currently expanding to include more account managers.
This entry-level position is the front line of the business, assisting customers with financing options to enhance their purchasing power. Ritchie Bros. provide solid training and development, making this a great career launching point.
Ahead of a VIP sales hiring event on October 4 at the company’s headquarters in Burnaby, we sat down with Chris Quinn, director of sales, to get more insight into what it’s like working for RBFS.
Can you tell us about your career path to Ritchie Bros.?
I studied sales and marketing before joining the team that would create RBFS. I started in the finance industry working at a small, independent company here in BC, and it was while working at that company that I attended my first Ritchie Bros. auction in Prince George.
I saw the passion, vision, and philosophy, that the company has for its customers. The openness of the leadership was an eye-opener. Attending that auction started me down a road that would eventually help create RBFS – equipment financing done the Ritchie Bros. way.
How is Ritchie Bros. Financial Services unique in the industry?
It’s not just the business model we created, but our corporate culture. No one understands our customers the way we do. We built our model around our customers’ needs, which is very different than how banks and other financing companies do it.
Customers tell us that speed, ease, and convenience, are important to them when financing equipment. Banks have a hard time delivering on all three points. RBFS was created to exceed expectations on all three. Speed is a big reason we’re different: what takes banks and other finance companies sometimes up to a week to do, we can often get done in 30 minutes. The faster we get equipment financed, the faster our customers are back working. And that’s what they love about dealing with RBFS.
Describe your team’s culture for us
Quite simply: our people stick around, which in our competitive industry is a true testament to our culture. We originally started with a team of people I can count on two hands. Now, we have grown to 70+ in less than six years.
A particular highlight for me was when Celine Jensen, an account manager who’s been with RBFS since day one, wrote the deal this year that put us over the $1 billion funded volume mark. The strong culture that we’ve created continues to drive success and is without a doubt my proudest reflection on how far we’ve come.
Our culture in part comes from making sure we find and hire the right people through a systematic method. We work very hard to make sure we hire the right talent that fits our culture, but also ensures that the job is the right fit for the candidate. Could she or he be a strong advocate of our brand? You don’t just apply for a job with RBFS, you apply to join and add to our culture and grow in your career.
When you joined six years ago, what surprised you?
I would not use the word surprised, but amazed. It has been absolutely amazing to watch RBFS grow as fast as it has. We believed in our vision, built the offering and hired the right talent. But to see it work even better than we ever thought possible, that’s been amazing.
We created a revolutionary and disruptive business model and we are just scratching the surface. Our only challenge right now is finding the space in the office to fit our people.
What would you tell someone potentially interested in joining RBFS?
One of the coolest things about RBFS is that we are a rapidly growing, highly innovative, tightly knit group – similar to what you’d expect at a start-up – but also benefit from having the stability and resources as part of a global multi-billion-dollar company.
We love our business, we’re passionate about our people and our customers. We offer tons of growth opportunity and a chance to join a great team constantly finding ways to disrupt the industry’s largest players.
When: Thursday, October 4
Time: 9 to 11 am
Location: Ritchie Bros. Headquarters – 9500 Glenlyon Parkway, Burnaby
Price: Free to attend – Sign up here
*Limited spots available!