BC Transit to unveil new $3.8-million, user-friendly website this spring | Daily Hive

BC Transit

Public transit riders across British Columbia outside of Metro Vancouver will soon see a major update to how they access route and service information, as BC Transit prepares to roll out a newly redesigned website this spring.

The overhaul aims to simplify how passengers plan their journeys, with a stronger emphasis on the most frequently used tools such as schedules, route maps, fares, and service alerts.

According to BC Transit, the new platform has been shaped heavily by public input gathered throughout the project’s planning phase. Public transit riders from across the province contributed feedback through surveys, usability testing and engagement sessions, helping identify common challenges and priorities for improvement.

You might also like:

One of the key changes is a streamlined navigation system intended to reduce the number of steps needed to find essential information. Trip-planning tools, fare details, and maps will now be more prominently displayed, allowing users to locate what they need more quickly.

Accessibility has also been a central focus of the redesign. The updated website meets the latest Web Content Accessibility Guidelines (WCAG), ensuring improved usability for people with disabilities. In addition, the platform has been optimized for mobile devices, reflecting the fact that more than 80 per cent of users access public transit information via smartphones or tablets.

Before the official launch, the website will undergo final rounds of technical testing and validation. While an exact official launch date has not yet been confirmed, BC Transit has indicated this date will be announced later this month.

Ongoing updates and refinements to the website are planned as user feedback is collected.

The website redesign project carries a budget of $3.8 million and has been funded jointly by the provincial government and BC Transit’s various municipal and regional government partners. The initiative was completed in two phases, including a transition to a new content management system, updated hosting infrastructure, and a full redesign of the site’s interface.

This is in addition to BC Transit’s recent adoption of Cubic Transportation Systems’ Umo digital fare payment platform, which offers a smartphone app with on-app fare payment options and some wayfinding features.

You might also like: