BC Government opens phone line to provide non-clinical information on coronavirus

Mar 18 2020, 9:28 am

The provincial government has opened a phone line to answer any non-health related questions surrounding the COVID-19 pandemic in British Columbia.

The phone line is open seven days a week, from 7:30 am to 8 pm, and is available in more than 110 languages.

Residents will be able to phone in and ask for non-clinical information, touching on topics such as what’s happening with schools, financial support for British Columbians, and what restaurants and other public spaces are closing down.

The phone line can be reached at 1-888-268-4319 and people can also text 604-630-0300 for non-clinical support.

The BC Government has also released a coronavirus self-assessment tool online, which allows the user to determine whether they or someone they know, requires further testing.

On Tuesday, BC Health Officials declared a public health emergency after a surge of 83 new cases of coronavirus in the province, as well as three deaths. Of the 186 cases in total, only seven of them are in acute care in hospitals — the remainder is said to be recovering at home.

With coronavirus on the rise, BC public health authorities are reminding individuals who attend events and large gatherings to monitor their health for signs and symptoms of COVID-19. And if you’re not feeling well, they recommend staying home at this time. Also, due to unexpected cancellations, please check the event you plan to attend is still taking place. Keep up with COVID-19 news here.