It seems some BC residents could use a refresher on what an emergency really is.
E-Comm, British Columbia’s emergency communication services, has released its list of the most ridiculous 911 calls of 2020.
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This year’s list includes calls complaining about everything from food delivery drivers not delivering meals to asking if there is a full COVID-19 lockdown.
The list, although laughable, comes with a reminder for residents to not tie up lifelines, especially with calls related to COVID-19.
“We understand that people are frustrated and worried about COVID-19-related issues, but general questions and complaints about the pandemic don’t belong on 911,” says Kaila Butler, E-Comm senior communications specialist, in a statement.
“Our goal each year with this list of nuisance calls is to drive home the message that we need the public’s help to keep 911 lines free for people experiencing real emergencies who need immediate assistance from police, fire or ambulance agencies.”
These are EComm’s top 10 ridiculous 911 calls of 2020:
- Complaining that their food delivery driver did not deliver their meal
- Inquiring if there is a full lockdown for COVID-19
- Wondering if having a trampoline is illegal during COVID-19
- Asking for assistance to apply for CERB
- Complaining that the mattress they had purchased second hand was more soiled than advertised
- Reporting that their bank card was stuck in the ATM
- Reporting their neighbour for smoking in a non-smoking building
- Enquiring about how to enter a career in law enforcement
- Confirming the time
- Asking for help because they were locked out of their car
E-Comm is requesting the public not call 911 to report COVID-19-related public health violations and instead refer to COVID-19 resources available.
To report COVID-19 violations, contact your local by-law office or call your local non-emergency line.
In Vancouver, you can call 311 to report any concerns.