Air Canada is extending of its 737 MAX until at least January 2020.
Air Canada announced today its decision was made “given the uncertainty about the timing of regulatory approvals for the return to service of the Boeing 737 MAX.”
Air Canada had previously extended the grounding of its 737 MAX planed until August 1, 2019.
Following two fatal crashes of Boeing 737 planes over the past several months including an Ethiopian Airlines flight that killed all 157 passengers and crew members, Canadian airlines had initially decided to keep the planes in service. This was met with a significant amount of concern across the nation.
Canadian airlines then decided to revise flight schedules and remove the planes from service, which began with Sunwing’s temporary suspension of all Boeing 737 MAX 8 planes.
Air Canada says its cancellation and rebooking policies are in full effect with fee waivers for customers affected by its decision to further ground the 737 MAX aircraft.
“We are working to rebook impacted customers as soon as possible,” said Air Canada, statement.
“Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.”
Customers travelling with Air Canada in the next 72 hours are instructed to call 1-833-354-5963.
Those who booked through a travel agency should call them for immediate assistance.
Travellers who have a reservation for a flight that was scheduled to operate on a Boeing 737 MAX plane between now and September 2, 2019, are eligible to take advantage of Air Canada’s customer policy, which makes it possible to make voluntary itinerary changes within three weeks of their original travel dates.