Service Ontario to start offering appointments for busy locations

Nov 27 2020, 12:10 pm

Service Ontario will start offering bookable appointments at busy locations in order to reduce lineups and minimize wait times.

The agency announced on Friday that the service will be available at 42 locations across the province. By helping to manage the flow of customers, appointments will make the experience safer for both customers and staff amid COVID-19.

Appointments can be booked up to two weeks in advance for services such as accessible parking permits and replacing a health card.

Service Ontario “strongly” recommends that people only book in-person appointments if necessary. More than 40 services, including driver’s licence renewals and licence plate sticker renewals, are available online.

Anyone who does require an appointment should complete a COVID-19 screening before arriving. Masks must be worn and physical distancing maintained while in a Service Ontario centre.

“By offering appointment booking and online options, we aim to make renewals and other key services easier and safer for customers and staff at Service Ontario,” said Lisa Thompson, Minister of Government and Consumer Services.

“I encourage Ontarians to take advantage of these options to save time… and help protect our communities.”

Service Ontario centres offering appointment booking:

    1. Aurora: Bloomington and Yonge
    2. Aylmer: John and Progress
    3. Barrie: Simcoe and Mary
    4. Belleville: Front and Bridge
    5. Brampton: Gateway and Summerlea
    6. Brampton: Wexford and Hurontario
    7. Brockville: King and Market
    8. Burlington: Brant and North Service
    9. Chatham: Grand and Mitchener
    10. Cornwall: Brookdale and Fourteenth
    11. Dresden: St. George and Main
    12. Dubreuilville: Des Pins and Épinettes
    13. Georgetown: Marketplace Mall
    14. Guelph: Stone Road and Gordon
    15. Hamilton: King and MacNab
    16. Kemptville: Campus and Concession
    17. Kingston: Division and Dalton
    18. Kitchener: Duke and Ontario
    19. Lindsay: Kent and Angeline
    20. Lively: Regional Rd 24 and Jacobson
    21. London: Dundas and Talbot
    22. Massey: Sauble and Imperial
    23. Milton: Highpoint and Regional Rd 25
    24. Mississauga: Westdale Mall
    25. Napanee: Snow and Advance
    26. Oakville: North Service and Dorval
    27. Orangeville: Broadway and 4th
    28. Ottawa: Bank and Alta Vista
    29. Ottawa: Main and Casleton Cathcart
    30. Ottawa: Merivale and Slack
    31. Ottawa: Ottawa City Hall
    32. Renfrew: Plaunt and Prince
    33. St. Catharines: St. Paul and Carlisle
    34. Toronto: Bay and College
    35. Toronto: Bloor and Islington
    36. Toronto: Cedarbrae Mall
    37. Toronto: Leslie and Lake Shore
    38. Toronto: Sheppard and Doris
    39. Toronto: Sheppard and Kodiak
    40. Welland: Niagara and Thorold
    41. Whitby: Rossland and Civic Centre
    42. Windsor: McDougall and University

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