Peel Public Health apologizes for sending wrong COVID-19 test results to patients

Apr 3 2020, 5:45 am

Sixteen residents in Peel Region have been sent accidental COVID-19 test results that were inaccurate.

According to a letter from Lawrence C. Loh, Interim Medical Officer of Health at Peel Public Health, they learned about the error on Thursday.

“Thursday night, I learned that we accidentally mailed letters to 16 residents that advised them that their COVID-19 test results were negative when, in fact, they were positive,” said Loh.

The letters were mailed to patients on Tuesday and Wednesday.

“I know the relief those residents felt for a few moments has sadly been transformed into feelings of fear and uncertainty,” Loh said.

“Our team is working quickly to notify these residents and make sure they have what they need to manage this difficult situation.”

Loh explained that upon investigation, the public health unit found that several positive test slips “were mixed with a batch of negative results received from labs.”

The error wan’t noticed until after the notification letters were mailed.

“We have made changes to our process to ensure that this situation does not occur again in the future,” said Loh. “On behalf of the Region of Peel, I extend apologies to those residents impacted by this error.”

Peel Public Health announced the second death in the region related to COVID-19 on Thursday night.

They said a Brampton man in his 60s that passed away at Brampton Civic Hospital on April 2 due to complications from the COVID-19 virus.

“The deceased resident acquired COVID-19 through a close household contact,” according to Peel Public Health.

Ontario reported 401 new cases on Thursday, with a total of 2,793 cases in the province.