Washington State Ferries offers ticket refunds and suspends no-show fees

Mar 19 2020, 6:47 pm

With Washington State currently having 1,187 confirmed cases of COVID-19, now’s not the time for non-essential travel on the Washington State Ferries.

As a response to coronavirus, Washington State Ferries are offering ticket refunds and suspending their no-show fees until further notice.

Customers who are unable to use tickets or travel passes because of coronavirus concerns may be eligible for a refund for the unused portion of their fare and can submit a request online.

Those with monthly ReValue passes and multi-ride ReValue pass users should cancel their accounts to avoid future payments and be reactivated when you decide to resume travel.

The ferries will also be waiving all no-show fees on the Anacortes/San Juan Islands and Port Townsend/Coupeville reservation routes until further notice.

Although no-show fees will automatically be waived, the ferries are urging customers to continue canceling bookings online or by calling 206-464-6400.

As of Wednesday, March 18, all galleys on Washington State Ferries have been closed. Those who drive onto a ferry are welcome to stay in their vehicles, and passengers choosing to stay on upper decks should continue distancing at six feet apart.

Alyssa TherrienAlyssa Therrien

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