Before today, only traditional credit and debit cards were accepted as forms of payment on the Amtrak mobile app and website.
Starting on December 8, digital payment options including Apple Pay, Google Pay, and PayPal can now be used when checking out.
Once logged in, customers can save their preferred digital payment method as a default payment option in their profile, providing a quicker time to purchase.
“We know every minute counts for our customers and now purchasing tickets is as simple as the touch of a button,” said Roger Harris, Executive Vice President, Chief Marketing and Revenue Officer at Amtrak, in a press release.
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In addition to the new payment options, customers can now use a capacity indicator to see how many people have booked each train. This allows customers to book a train that is less crowded.
To reduce crowds at departure boards, Amtrak app users can now receive gate and track information via push notifications at select stations. They can also book, board, check train status, and access information from the convenience and safety of a mobile device.
Amtrak is currently encouraging boarding with eTickets, which conductors scan from the Amtrak app.
“These updates to the Amtrak app and website will offer customers enhanced flexibility and convenience as they book and pay for train tickets.”